FAQ

FREQUENTLY ASKED QUESTIONS:

HOW LONG DOES GOLDXNTOUCH'S HAIR LAST?

Your hair can last you 2-3 years with proper care.

HOW MANY BUNDLES DO I NEED FOR A FULL HEAD?

Typically for a natural look, we suggest:

12”-16” - 2 bundles 

18”-22” - 3 bundles 

24”-30” - 4+ bundles 

you can always add an extra bundle for a more voluminous look.

CAN I BLEACH OR DYE GOLDXNTOUCH'S HAIR?

Yes, you can. GoldxnTouch only sells human hair. However, we highly recommend you to go to a hairstylist if you are not familiar with bleaching. GoldxnTouch is not responsible for damaged hair due to bleaching and dying.

CAN I RETURN/EXCHANGE THE PRODUCTS?

All of our products are final sale once used. Make sure that you chose your items properly before purchasing. Once the order is placed, there is no way to change it.

I PAID FOR EXPRESS/PRIORITY 1 DAY SHIPPING, DO I GET MY ORDER THE NEXT DAY?

Express/priority does not skip the processing time, we try our best to prioritize such and get them out as quickly as we can. Once the package is dropped off at the past office, typically you should receive your package the next day. Holidays and weekends are not included. We are however not responsible for delays caused by the postal/ courier service.